New lace-up flat-soled little white shoes women's spring and autumn rhinestone platform single shoes casual lazy muffin shoes

המוצר לא תואם למה שהוזמן אני לא הולכת עם עקב כזה. אושר לי החזר, ממתינה לקבלת הכסף, תודה

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חזיה יפה מידה טובה תודה למוכר

החזיה יפה ממליצה תודה

This is a counterfeit not visible at first glance on the website. To start, the Adidas Predator Belligold (Bellingham) model arrives in a Leonel Messi box! Looking closely at the front of the shoe, the mention HYDBRITOUHC instead of HYBRIDTOUCH written on the real Adidas models confirms the counterfeit.. Finally, After trying on the shoe, my son tells me that the comfort of the foot inside the model purchased on the Joom site is far inferior to that tried on in the same model in the store. Wanting to withdraw but with return costs at my expense (sending back to China by Colissimo costs a minimum of €37), I don't know what to do. Joom support does not reassure me on this point. What can I do to not have to bear this cost?

The foot length for this size is stated as 27 cm, however, the shoe/insole is only 27.3 cm long in total. Since feet also need space in the shoe, they cannot fit! The support equates the foot length with the sole length and claims the shoes must fit. However, this cannot be the case, as the shoe is far too small overall. Soles of size 44 are normally 28.5 to 29 cm long - these do not come close to the stated measurement. At most, they are suitable for a size 42. The support does not understand at all what the issue is. Probably doesn't want to understand.... We are very disappointed!

Hello Joom Support Team, I received my order EVQ99JNP (Retro small white shoes) and would like to return them.. Unfortunately, the quality does not meet my expectations. Additionally, the shoes run much too small, even though size 45 normally fits me very well or is rather spacious.. Please let me know how I can process the return and send me the corresponding return label.. Thank you very much and kind regards Issam Bouaouda

These Moon Boots are counterfeit. The quality, materials, and details are clearly different from the original product, even though the price is almost the same as for authentic Moon Boots. I strongly do not recommend ordering from this seller. It is outrageous that a European website is selling counterfeit products to customers at such a high price. Buyers should be very careful and check the authenticity of the product before purchasing.