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Delivered from Korea
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The only dye I've tried that hasn't caused an allergic reaction. Relatively short waiting time between application and washing (2 stages, but each only 10 mins). Coverage of grey hair is fairly good, not excellent. Need to reapply after 7 shampoos (ie 7 days), so doesn't last long. Expensive product.
Great shipping it came with a free mask
I just love jennyhouse colours
👍👍
They sell it with Jisoo's image but they sent me the Karina version. I feel scammed. On top of that, if I want to return it, they tell me I have to pay for the shipping. What a lack of professionalism. It's the first time I've bought from Joom and it will certainly be the last.
Wonderfully covers hair, gentle on the scalp
Applies very easily and the color is as in the picture.
I left it on for 2 hours but I don't see the pink
![[eSTHETIC House] (a5) CP-1 Bright Complex Intense Nourishing Shampoo 100ml](https://img.joomcdn.net/9b3c133bafe25cccb8b11d22d9fa3f280bac841e_100_100.jpeg)
CP-1 Color Treatment 50Ml — buy online with free worldwide shipping!
Available colours:
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: dark brown
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers