What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Polka Dot Pattern Hooded Hat Retro Balaclava Caps Sweet Cold Hat Winter Season

Name: Polka Dot Pattern Hooded Hat Retro Balaclava Caps Sweet Cold Hat Winter Season
SKU: 6ae181aba08c6c01502fed65
Price: 18.63 EUR
Availability: InStock

Current price

Price €18.63

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Free delivery to the United States

3 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Label:Yes Size(head circumference): 55-62cm(21.65-24.41in) Item Type: Knitted Hat Brand new and high quality Material: Wool blend fabric Color: Black/White/Beige/Wine Red/Dark Grey/Dark Brown/Oat

Package Included: 1*Knitted Hat 1. There is a 2-3% difference according to manual measurement. Please check the size carefully before you buy the item. 2. Please note that a slight color difference should be acceptable due to the light and screen.

TalonNicce

4.3

256

reviews

702

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

May 23, 2023

Perfect product

Customer

January 6, 2024

Thanks a lot!

Customer

May 18, 2023

White Silver

Cool quality

Customer

January 27

package received in poor condition and incomplete, delivered in a Mondial Relay envelope The screws and one attachment are missing, so I have three out of four. so very unhappy I tried to find the customer service as indicated in the answers to the questions about the order, but it was impossible to find it.