What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

STU Classic Embroidered Zip Hooded Cotton Jacket Unisex Thick Warm Casual Winter Coat

Name: STU Classic Embroidered Zip Hooded Cotton Jacket Unisex Thick Warm Casual Winter Coat
SKU: 6ae07089fcdfdf01f3fd76d2
Price: 112.77 EUR
Availability: InStock

Current price

Price €112.77

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Free delivery to the United States

29 October

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No-delivery refund

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Description

Packages list: same as you select;

Product Highlights: - Soft and comfortable for daily wear - Relaxed loose fit for easy movement - Stylish embroidered detail for a trendy look - Thick design keeps you warm in cold weather

Product Specifications:

- Colors: Black with Gray Hood, Black with Pink Hood - Category: Cotton Jacket - Sizes: XS, S, M, L, XL - Fit: Loose - Main Fabric: Modal Fiber, 80-90% content - Secondary Fabric: Acetate Fiber, under 30% content - Collar: Hooded with Drawstring - Fur Trim: None - Sleeve: Long, Regular - Length: Mid-length (65-80cm) - Gender: Unisex - Style: Casual, College Style - Season: Winter 2025 - Lining Filler: Cotton

Note:

- Please refer to the size chart before purchasing Label: yes Washing Care:Hand or machine washable Size XS: Length:62cm, Bust:80cm, Waist:76cm, Shoulder:33cm, Sleeve length:19cm, Hip:84cm Thigh:54cm Size S: Length:65cm, Bust:84cm, Waist:80cm, Shoulder:34cm, Sleeve length:20cm, Hip:88cm Thigh:56cm Size M: Length:68cm, Bust:88cm, Waist:84cm, Shoulder:35cm, Sleeve length:21cm, Hip:92cm Thigh:58cm Size L: Length:71cm, Bust:92cm, Waist:88cm, Shoulder:36cm, Sleeve length:22cm, Hip:96cm Thigh:60cm Size XL: Length:74cm, Bust:96cm, Waist:92cm, Shoulder:37cm, Sleeve length:23cm, Hip:100cm Thigh:62cm Size 2XL: Length:77cm, Bust:100cm, Waist:96cm, Shoulder:38cm, Sleeve length:24cm, Hip:104cm Thigh:66cm Size 3XL: Length:80cm, Bust:104cm, Waist:100cm, Shoulder:39cm, Sleeve length:25cm, Hip:108cm Thigh:69cm Size 4XL: Length:83cm, Bust:108cm, Waist:104cm, Shoulder:40cm, Sleeve length:26cm, Hip:112cm Thigh:72cm Size 5XL: Length:86cm, Bust:112cm, Waist:108cm, Shoulder:41cm, Sleeve length:27cm, Hip:116cm Thigh:75cm Size 6XL: Length:89cm, Bust:116cm, Waist:112cm, Shoulder:42cm, Sleeve length:28cm, Hip:120cm Thigh:78cm Note: There may be a 1-3cm error in manual measurement, weight is for reference only. If you prefer looser fit, please choose one size up.We recommend ordering one size up.

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.