Fluffy Pet Cave Christmas Bed, Oval Wrapped Cat Warm Faux Thickened Cozy Shelter Winter Nest for Small Cats Dogs, Decor Sofa
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
It’s a great product, good quality. Our cat has learnt to use it - later I cut a hole on the bottom so the pee can flow straight into the toilet. (Unfortunately the cat uses this potty just for peeing. She poops on the floor next to the toilet- we don’t mind - I put some pieces of toilet paper on the ground and the cat puts the poop on them. Problem solved.)
Product looks like picture, but buckles under the weight of my 11 month old kitten. It's lasted without damage for three long walks across the meadows so far and the pockets are useful for water and treats. Best feature is the little clip inside, to attach a lead to. (The video shows my cat's own harness and lead attached and condition after 3 uses.)
Received after 48 days of shipment day. It should be a scissor for my cat, although I was quite surprised when I saw package as it seems to be for human and not specially for pets. Otherwise it seems solid. Instructions written in English. Thank you
very uncomfortable around the neck!! i barely put it on and my bunny hated it too much! thick band around the neck and i don't even think it's secure enough to hold a rabbit if it were to even stand being clothed in it
Both lights not working on arrival. Battery flat in each one. Why ship without a slip of plastic to stop the battery leaking power?????? Very annoyed and disappointed. Very unusual for an item from Joom to be this bad.
Thank you for the order. The product looks like in the picture. We have taken for our guinea pig, the size M, but it should be XL or L, because it is little :(. The product is good,we liked it....Thank you...
But my cat probably doesn't understand what's good. That fish works well. The cat studied for a while and she doesn't like it. When the fish moves, the cat is afraid. This is a problem for cats, not fish.
Dose not work laid it on tiled floor dog laid on it for about 15 mins got off and the cover was hot and the ceramic tiles underneath were very warm as well don't waste your money.Item Extra Large .
Fluffy Pet Cave Christmas Bed, Oval Wrapped Cat Warm Faux Thickened Cozy Shelter Winter Nest for Small Cats Dogs, Decor Sofa — buy online with free worldwide shipping!
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Wide size range: A, B
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers