What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Unisex Winter Fleece Hooded Hat With Neck Warmer Face Cover Kids Adults Outdoor Cold Weather Protection

Name: Unisex Winter Fleece Hooded Hat With Neck Warmer Face Cover Kids Adults Outdoor Cold Weather Protection
SKU: 6aae2f2a28daae01ddba2fc2
Price: 43.42 EUR
Availability: InStock

Current price

From Price €43.42

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Free delivery to the United States

16 October

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Description

Packages list: same as you select;

Product Highlights: • Soft, ultra-warm polar fleece construction for superior insulation in freezing conditions • Integrated design: hood + neck warmer + detachable face cover (adjustable fit) for full head-to-neck protection • Windproof and anti-chill—ideal for winter walks, school commutes, skiing, hiking, or daily urban use • Stylish animal-ear detail options (bear ear or雷锋-style ear flaps) add playful charm without compromising function • Breathable yet snug fit ensures comfort during extended wear; perfect for active kids and adults alike

Product Specifications: • Material: 96%+ polyester polar fleece (soft, non-itchy, quick-dry) • Style: Hooded beanie with integrated neck warmer & face cover (removable/optional) • Cap Top: Round crown • Brim: Brimless • Gender: Unisex • Age Range: 2–4 years, 4–6 years, 8–10 years (also fits teens/adults) • Season: Winter / Cold weather • Function: Neck protection, wind resistance, thermal insulation, ear coverage • Design Features: Adjustable drawstring, elasticated hem, reinforced seams • Available Variants: Multiple color combos including Matcha Coffee, Lavender White Chocolate, Blueberry Mousse, Beige, Gray, Green, Purple, Pink, Khaki, Navy, Army Green (with specific styles: face-cover version, bear-ear shawl style,雷锋 ear-flap version) • Style Category: Trendy Sweet-Cool / Playful Streetwear

Note: • Hand wash recommended to preserve fleece texture and elasticity • Not suitable for extreme sub-zero exposure (> -15°C) without additional layering • Face cover is removable—use as full balaclava or open-face beanie as preferred • Slight color variation may occur due to lighting and fabric dye lot differences Label:yes Washing Care:Hand or machine washable Size: One Size, Head circumference 54‑60cm Applicable crowd: Men and Women Note: Manual measurement may have 1‑2cm error.

Material: Acrylic

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.