What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Plus Velvet Thickened Hooded Sweatshirt - Autumn/Winter Casual Loose Slimming Fleece Top

Name: Women's Plus Velvet Thickened Hooded Sweatshirt - Autumn/Winter Casual Loose Slimming Fleece Top
SKU: 6aa8f35b6c8c1901dfaed597
Price: 38.9 EUR
Availability: InStock

Current price

Price €38.90

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Free delivery to the United States

25 October

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No-delivery refund

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Description

This cozy sweatshirt is designed for comfort and warmth, perfect for the autumn and winter seasons. It features a loose fit and long sleeves, offering a casual yet slimming look. The hooded neckline adds an extra layer of protection against the chill, while the thick material ensures you stay toasty. Crafted from high-quality polyester, the sweatshirt also incorporates polyester fiber fur for added softness and durability. Ideal for everyday wear, this fleece top combines style and practicality for the ultimate cold-weather essential. Shape: Hooded Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Collar: Hooded Popular Elements: Solid Color Fabric Name: Polyester fiber (polyester) Placket: Hood Suitable Body Types: Universal Manufacture country: China Instructions included: No

size: M, Shoulder: 36-42cm, Bust: 126cm, Length: 62cm, Sleeve: 62cm. size: L, Shoulder: 37-43cm, Bust: 130cm, Length: 63cm, Sleeve: 63cm.

sleeveLength: long materialForFur: polyester fiber (polyester)

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.