What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Double-Sided Fleece Sherpa Hooded Windproof Velvet Jacket for Autumn and Winter

Name: Women's Double-Sided Fleece Sherpa Hooded Windproof Velvet Jacket for Autumn and Winter
SKU: 6aa8f1676c8c1901dfae9853
Price: 13.55 EUR
Availability: InStock

Current price

From Price €13.55

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Free delivery to the United States

29 October

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Description

Stay warm and stylish during the colder months with this versatile jacket, designed for both autumn and winter. Featuring a loose fit and long sleeves, it offers comfortable wear for any casual outing. The thick, durable fleece material ensures excellent insulation, while the double-sided sherpa design provides extra warmth. The hooded neckline adds a cozy touch and shields you from wind, making this velvet jacket a perfect blend of practicality and fashion. Crafted with polar fleece, it promises a soft and plush feel, ideal for keeping the chill at bay. Whether you're heading out for a walk or running errands, this jacket is your go-to choice for effortless comfort and protection against the elements. Shape: Cardigan Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Hooded Popular Elements: Zipper Technology: No-iron treatment Fabric Name: Polar Fleece Placket: Zipper Style: Casual style Manufacture country: China Instructions included: No

size: M, Bust: 102cm, Shoulder: 40cm, Sleeve: 59cm, Length: 61cm. size: L, Bust: 106cm, Shoulder: 41cm, Sleeve: 60cm, Length: 62cm. size: XL, Bust: 110cm, Shoulder: 43cm, Sleeve: 61cm, Length: 64cm. size: 2XL, Bust: 114cm, Shoulder: 45cm, Sleeve: 63cm, Length: 65cm. size: 3XL, Bust: 120cm, Shoulder: 47cm, Sleeve: 63cm, Length: 67cm. size: 4XL, Bust: 126cm, Shoulder: 49cm, Sleeve: 64cm, Length: 71cm. size: 5XL, Bust: 132cm, Shoulder: 51cm, Sleeve: 66cm, Length: 73cm.

fit: loose sleeveLength: long thickness: thick materialForFur: polar fleece

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

June 2

Medium | Floral

Lovely thick fleece, however it is quite tight elasticated at the bottom. It isn't loose fitting at the bottom and it just comes down to the waist. However I am really pleased with it.

Customer

December 19, 2025

Too small

Small | Black

Take one size up to be sure you can wear a sweater underneath. But otherwise conforms well to the product.

Customer

February 5

True to size

S | Leopard print

The color is different in reality, not like in the pictures… but it looks very good like this too. It is also warm.