What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Unisex Autumn/Winter Letter Print Plus Velvet Hooded Sweatshirt

Name: Unisex Autumn/Winter Letter Print Plus Velvet Hooded Sweatshirt
SKU: 6aa8e7696c8c1901dfad507e
Price: 5.95 EUR
Availability: InStock

Current price

Price €5.95

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Free delivery to the United States

27 October

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No-delivery refund

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Description

Stay cozy and stylish during the colder months with this versatile plus velvet hooded sweatshirt. Designed for both men and women, it features a trendy letter print decoration and a comfortable loose fit. The long sleeves and hooded neckline provide extra warmth, making it perfect for autumn and winter. Crafted from high-quality polyester, this sweatshirt offers both durability and comfort. Whether you're lounging at home or stepping out, this sweatshirt effortlessly combines fashion and function. Pattern: Printing Shape: Hood Version: Loose Clothes Length: Medium length (65cm<length≤80cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Hooded Thickness: Medium Fabric Name: Polyester Main Fabric Composition: Polyester (polyester fiber) Main Fabric Content: 90% (inclusive) - 95% (exclusive) Manufacture country: China Instructions included: No

size: XS, Bust: 102cm, Length: 65cm, Sleeve: 50cm, Shoulder: 54cm. size: S, Bust: 106cm, Length: 66cm, Sleeve: 51cm, Shoulder: 56cm. size: M, Bust: 110cm, Length: 67cm, Sleeve: 52cm, Shoulder: 58cm. size: L, Bust: 116cm, Length: 68cm, Sleeve: 53.5cm, Shoulder: 60cm. size: XL, Bust: 122cm, Length: 70cm, Sleeve: 55cm, Shoulder: 63cm. size: XXL, Bust: 128cm, Length: 72cm, Sleeve: 56.5cm, Shoulder: 66cm. size: 3XL, Bust: 134cm, Length: 74cm, Sleeve: 58cm, Shoulder: 68cm. size: 4XL, Bust: 140cm, Length: 76cm, Sleeve: 59cm, Shoulder: 71cm. size: 5XL, Bust: 146cm, Length: 78cm, Sleeve: 60cm, Shoulder: 74cm.

sleeveLength: long neckline: hooded materialForFur: polyester

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.