What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn/Winter European and American Versatile Solid Color High Neck Loose Sweater

Name: 2025 Autumn/Winter European and American Versatile Solid Color High Neck Loose Sweater
SKU: 6aa866c96c8c1901dfa0e9da
Price: 12.31 EUR
Availability: InStock

Current price

Price €12.31

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7 October

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Description

Discover the ultimate blend of comfort and style with this versatile high neck sweater, designed for the 2025 autumn and winter seasons. Crafted entirely from soft polyester, this solid-color sweater offers a cozy, loose fit perfect for layering or wearing on its own. Its long sleeves provide extra warmth, while the high neck adds a touch of elegance to your seasonal wardrobe. Ideal for both European and American fashion enthusiasts, this sweater effortlessly complements any outfit, making it a must-have staple for the colder months. Fabric Name: Polyester Main Fabric Composition: Polyester (polyester fiber) Thickness: Medium Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: Stacked collar Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Technology: Knitting Softness: Moderate Applicable Gender: Female Manufacture country: China Instructions included: No

size: S, Bust: 108cm, Shoulder: 44cm, Sleeve: 52cm, Length: 62cm. size: M, Bust: 112cm, Shoulder: 45cm, Sleeve: 53cm, Length: 63cm. size: L, Bust: 118cm, Shoulder: 46cm, Sleeve: 54cm, Length: 64cm. size: XL, Bust: 124cm, Shoulder: 47cm, Sleeve: 55cm, Length: 65cm. size: 2XL, Bust: 130cm, Shoulder: 48cm, Sleeve: 56cm, Length: 66cm. size: 3XL, Bust: 136cm, Shoulder: 49cm, Sleeve: 57cm, Length: 67cm.

materialForFur: polyester sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.