What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Retro Gradient Wool-Cashmere Women's Brushed Knit Sweater - Autumn/Winter Loose Long Sleeve Top

Name: Retro Gradient Wool-Cashmere Women's Brushed Knit Sweater - Autumn/Winter Loose Long Sleeve Top
SKU: 6aa85e656c8c1901dfa0722d
Price: 36.75 EUR
Availability: InStock

Current price

Price €36.75

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Free delivery to the United States

2 October

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No-delivery refund

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Description

Elevate your autumn and winter wardrobe with this vibrant wool-cashmere women's sweater. This brushed knit top features a captivating retro gradient design that effortlessly merges style with warmth. Designed with a classic round neckline and long sleeves, it promises comfort and elegance for the colder months. Made primarily from luxurious wool, this sweater ensures both quality and coziness, making it an essential addition to your seasonal attire. Clothes Length: Regular size (50cm<length≤65cm) Collar: Crew Neck Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Thickness: Medium Popular Elements: 3D/stereoscopic pattern Technology: No-iron treatment Main Fabric Composition: Wool Main Fabric Content: 90% (inclusive) - 95% (exclusive) Softness: Soft Fabric Name: 95% Wool 5% Cashmere Manufacture country: China Instructions included: No

sleeveLength: long materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.