What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Striped Cozy Hoodie Sweater - Soft Korean-Style Cardigan for Autumn/Winter

Name: Striped Cozy Hoodie Sweater - Soft Korean-Style Cardigan for Autumn/Winter
SKU: 6aa8207f6c8c1901df9cde91
Price: 12.34 EUR
Availability: InStock

Current price

Price €12.34

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Free delivery to the United States

25 October

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Description

Experience ultimate comfort and style with this soft Korean-style cardigan designed for the cooler months. Made from a warm wool blend, it features a cozy hooded neckline and a loose fit that’s perfect for layering. The long sleeves and convenient pockets add both functionality and flair, while the chic striped pattern keeps your look effortlessly trendy. Ideal for autumn and winter, this hoodie sweater is a must-have addition to your wardrobe. Fabric Name: Wool blend Thickness: Medium Shape: Cardigan Version: Loose Clothes Length: Medium length (65cm<length≤80cm) Collar: Hooded Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Pocket Technology: No-iron treatment Placket: Single row multi-button Manufacture country: China Instructions included: No

size: F, Height: 155-170cm, Weight: 90-150kg, Bust: 126cm, Clothing Length: 66cm, Shoulder Sleeve Length: 70cm.

materialForFur: wool blend fit: loose sleeveLength: long decoration: pockets

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.