What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Pure Wool High-Neck Half-Zip Cashmere Sweater - Loose Fit for Autumn/Winter

Name: Women's Pure Wool High-Neck Half-Zip Cashmere Sweater - Loose Fit for Autumn/Winter
SKU: 6aa7f1946c8c1901df99d102
Price: 38.44 EUR
Availability: InStock

Current price

Price €38.44

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Free delivery to the United States

26 October

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Description

Wrap yourself in warmth and luxury this autumn and winter with this pure wool high-neck half-zip cashmere sweater. Designed for a comfortable loose fit, this sweater features a tailored neckline and long sleeves, offering both style and coziness. Made from high-quality wool material, it ensures optimal insulation and a soft feel against your skin. Perfect for layering or wearing on its own, it is an essential addition to your cold-weather wardrobe. Main Fabric Composition: Wool Main Fabric Content: 95% and above Thickness: Thick Sleeve Length: Long sleeve Collar: Lapel Clothes Length: Regular size (50cm<length≤65cm) Popular Elements: Zipper Manufacture country: China Instructions included: No

size: M, Bust: 100cm, Length: 65cm, Shoulder: 40cm, Sleeve: 50cm. size: L, Bust: 105cm, Length: 66cm, Shoulder: 43cm, Sleeve: 51cm. size: XL, Bust: 110cm, Length: 67cm, Shoulder: 46cm, Sleeve: 52cm.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.