What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Sennheiser MOMENTUM True Wireless 4 Earphones Black Copper Set Bluetooth 5.4 Noise Cancelling Ambient Sound 30H Playback High-Performance Drivers

Name: Sennheiser MOMENTUM True Wireless 4 Earphones Black Copper Set Bluetooth 5.4 Noise Cancelling Ambient Sound 30H Playback High-Performance Drivers
SKU: 6a6dd67ab1a536016325bbfd
Price: 419.68 EUR
Availability: InStock

Current price

Price €419.68

‌

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Free delivery to the United States

11 November

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

[Product Description]

MOMENTUM True Wireless 4 This Amazon-exclusive set includes the MOMENTUM True Wireless 4 and an aging sound source created by Naoki Endo. Experience true sound: Equipped with a high-performance TrueResponse transducer featuring a 7mm dynamic driver developed in-house. New firmware update will add support for the latest LC3 codec (support for LC3 and Auracast will be available via firmware update after release). Refined active noise cancelling (ANC) and ambient sound mode. Upgraded battery providing up to 30 hours of playback.

[Important Notice - For Overseas Customers]

Thank you for purchasing this product. Before using it overseas, please carefully read the following important notices.

1. Laws, Regulations, and Safety Standards This product complies with Japanese safety standards. Before use in your country, please check its compliance with local laws, regulations, and safety standards. Certain product categories (electronics, cosmetics, food, etc.) may require certification in the importing country.

2. Regarding Electrical Products 【Voltage Compatibility】 When using electrical products, please note that they are designed to match Japanese voltage specifications (90-110V). Using them with a different voltage may cause malfunction.

【Plug Type】 Our products use Japanese plug types (Type A or Type B). Please use a conversion adapter as needed.

【Important Notes Regarding Transformers and Adapters】 Transformers adjust the voltage to match the requirements of the equipment. Conversion adapters only change the plug shape and do not adjust the voltage. Using only a conversion adapter without a transformer may damage the product.

[Regarding Liability] We are not responsible for any malfunctions or damage caused by improper use, such as operating the product without a transformer.

3. Language and Manual Product instructions and displays may be in Japanese only. An English version of the manual can be downloaded from our website.

4. Regarding Product Returns and Exchanges Please note that if you wish to return or exchange a product, you will be required to submit a video of the unpacking process.

[Important Notice - For Overseas Customers]

Thank you for purchasing this product. Before using it overseas, please carefully read the following important notices.

【Plug Type】 Our products use Japanese plug types (Type A or Type B). Please use a conversion adapter as needed.

[Regarding Liability] We are not responsible for any malfunctions or damage caused by improper use, such as operating the product without a transformer.

3. Language and Manual Product instructions and displays may be in Japanese only. An English version of the manual can be downloaded from our website.

4. Regarding Product Returns and Exchanges Please note that if you wish to return or exchange a product, you will be required to submit a video of the unpacking process.

Zen Audio Japan

5.0

reviews

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.