What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

GXG Men's Wool-Blend Half-Turtleneck Knit Sweater

Name: GXG Men's Wool-Blend Half-Turtleneck Knit Sweater
SKU: 6a6c5bfce846b701f9aa94de
Price: 51.99 EUR
Availability: InStock

Current price

From Price €51.99

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Free delivery to the United States

4 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

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Description

**Product Specifications:** Brand: GXG Material: Wool blend Style: Two-tone design Fit Guide: Slim fit, Slightly slim, Standard, Slightly loose, Loose Color Options: Linen grey, Black Details: Ribbed mock neck, Comfortable cuffs, Slightly elastic hem Selling Points: Features all desired details, stylish ribbed mock neck, comfortable cuffs, and slightly elastic hem. Size Chart: S,height:165cm,shoulder:41cm,bust:94cm,length:65cm,sleeve:60cm M,height:170cm,shoulder:42cm,bust:98cm,length:67cm,sleeve:61cm L,height:175cm,shoulder:43cm,bust:102cm,length:69cm,sleeve:62cm XL,height:180cm,shoulder:44cm,bust:106cm,length:71cm,sleeve:63cm XXL,height:185cm,shoulder:45cm,bust:110cm,length:73cm,sleeve:64cm XXXL,height:190cm,shoulder:46cm,bust:114cm,length:75cm,sleeve:65cm

Bien Fit

4.0

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purchases

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.