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Hello, Attached is a video of the curling iron not working. It has no rotation and doesn't turn. Sincerely, Ralf Schramm Hello, We can imagine how frustrating it can be when an order doesn't meet expectations. We can offer you a choice of 2 options: 1. Report a quality issue without return: If the item W33LN293 is not as described or defective, you don't have to return it. Instead, please send us a couple of photos demonstrating the product and the defect you mentioned. In case you're not ready to send us the images, feel free to return the package. For that, see the second option. 2. Return at your expense: If you would like to return W33LN293, please do that until May 31, 2025. The item should be returned to Portugal. If you choose this option, please let us know, and we'll provide you with the return address and instructions. We'll wait for your decision.

Some items are good but lipsticks don't stay and they smudge into nothing, mascara is practically dry, eye liner smudges too, the eyebrow pencil is almost transparent you need to put pressure, the eye lash curler is rough for eyelashes, the only things i will use is make up bag, eye shadow, blush, concelear, beauty blender and brushes. Don't see this worth it the quality is cheaper than the price. Not buying from this brand again

I was so excited to receive my makeup box. Unfortunately it was missing the entire eye makeup section. Pictured below. I wouldnlike another one shippednor a refund. Very disappointed. Please help. Thank you, Lillian

Quality pretty decent, bought all three and they look great. Kinda had to squish them into shape so the heads didn't look lopsided. Don't know how they'll hold up but I'm sure it's nothing sewing can't fix.

Got the completely wrong thing to what I ordered it was a different colour and was nothing like I wanted, this is what I ordered and what I received. do NOT buy from here it is a scam and fake and bad

The box of this make up set was damaged from the start, it was wrapped in bubble wrap, their is no way it was damaged on the way because it was wrapped alot It had to be sent like this

Is this what you called 12pcs for 52€? I order 2 sets of 12PCS so i should received 24PCS. And its not even glass bottle for a worth of 26€ EACH. I need a refund for this!

Though the colors are beautiful and vibrant, the size of the eyeshadows seems to be bigger in the photo than they do in person. But overall nice.