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Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
It was not made clear that this order particular was coming from China (maybe I missed something), but arrived it did following some confusing updates. However, I will consider using Joom again.
It was not made clear that this order particular was coming from China (maybe I missed something), but arrived it did following some confusing updates. However, I will consider using Joom again.
Come in fake Packaging the number of the bottle belongs to different scent
The scent is amazing. I found it in a drugstore at the airport - the one I received smells exactly the same. I would rate the longevity as medium, it doesn't disappear after a moment, but at the same time it doesn't last all day, it's simply satisfactory. Beautiful packaging, magnetic cap (I love this solution). I didn't manage to take a photo of the cardboard box, I threw it away, but everything was perfectly fine. Regarding the waiting time for the shipment, it was 19 days. Good price. Ideal capacity of 35 ml. Overall, I rate the purchase as VERY GOOD.
Thank you, I received it on time for my birthday The packaging is very cool and I've been looking for this perfumery for a long time
I am grateful for the perfume. Packed excellently. Thank you very much
Not bad, but I expected more
Tom Ford Noir Extreme Eau de Parfum — buy online with free worldwide shipping!
Available colours:
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: 50ml
Reviews for similar products
Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers




















