What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

DR. HAUSCHKA

DR. HAUSCHKA Soothing Mask

Name: DR. HAUSCHKA Soothing Mask
SKU: 68efbfbbd8d538016e8df74c
Price: 110.77 EUR
Availability: InStock

Current price

Price €110.77

‌

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Free delivery to the United States

5 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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Size: 30ml/1oz

Product Description : A nourishing mask for irritated and reddened skin. Quince seed extract and witch hazel hydrosol moisturize and soothe the skin. Contains shea butter, macadamia nuts, and coconut. This product promotes cell regeneration, strengthens sensitive skin, and protects against external irritants.

How to Use : After using Dr. Hauschka Cleanser and Toner, liberally spray the soothing mask onto your face (ideally including the area around the eyes, lobes, neck, and upper chest). Allow the mask to work into your skin for 20 minutes, then gently compress with a damp, delicate cloth. Apply once or twice a week as needed.

Ingredients : Aqua, Hamamelis virginiana leaf water, Pyrus cydonia seed extract, Cocos nucifera oil, Butyrospermum parkii butter, Alcohol, Glycerin. MACADAMIA TERNIFOLIA SEED OIL. HELIANTHUS ANNUUS SEED OIL. CERA ALBA. ANTHYLLIS VUL- NERARIA EXTRACT, CHAMOMILLA RECUTITA FLOWER EXTRACT. ARA-CHIS HYPOGAEA OIL. CETEARYL ALCOHOL, SIMMONDSIA CHI- NENSIS SEED OIL, BENTONITE. PRUNUS ARMENIACA KERNEL OIL ALCHEMILLA VULGARIS EXTRACT. BORAGO OFFICINALIS EXTRACT, POLYGONUM FAGOPYRUM LEAF EXTRACT, VERBASCUM THAPSUS EXTRACT, PARFUM‘, LINALOOL‘, CITRONELLOL*, GERANIO|*, LIMONENE*, FARNESOL*. BENZYL BENZOATE*, EUGENOL*, CITRAL*, BENZYL SALICYIATE*. COUMARIN‘, XANTHAN GUM, LYSOLECITHIN.

Skin Type : sensitive

Skin Concern : dark circles dryness dullness uneven skin tone

SHIPPING : All products purchased at our shop are shipped from Korea

BeautyGlam

4.7

3,000+

reviews

30,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.