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Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Love the cute little coffee cup design haven't use them yet as i have yet to finish my previous cream. Looking forward to trying them. I've seen some good reviews about it. Update: i bought both green and the white version of this but i actually prefer this one as its clear and smells better than the white one. Leaves my skin hydrated and smooth after application. I've finish the whole thing now and am looking to probably adding this to my daily routine soon as i use my other cream first. I have use this as my morning cream.
Moisturising cream with acne treatment from BACIEL 👍 This cream moisturises and soothes sensitive skin. It will strengthen your skin barrier. It is vegan and no animal testing. The pH balance is 6.0 for a healthy skin balance. EWG green grade. Apply it after cleaning your skin. The cream feels moisturising, but not greasy (no oil). It smells very lightly, fresh. Quickly absorbed by the skin. Super! I'm happy!! It even arrived with a lot of testers! 😁👌
Best creams I’ve ever added to my skincare routine! I use time reverse of an evening and tight lifting as my day cream. My skin has become so much clearer, firmer and more plump since adding these that I don’t think I will be changing to anything else for the foreseeable future, although I do intend to try out the pdrn madeca cream range. I’m 40 and have been noticing more aging signs in my skin, and this stuff has made them basically disappear
Best creams I’ve ever added to my skincare routine! I use time reverse of an evening and tight lifting as my day cream. My skin has become so much clearer, firmer and more plump since adding these that I don’t think I will be changing to anything else for the foreseeable future, although I do intend to try out the pdrn madeca cream range. I’m 40 and have been noticing more aging signs in my skin, and this stuff has made them basically disappear
I can't assess the effectiveness of this cream yet, as I've only been using it for a week. However, I have identified two main disadvantages: 1. The sticky layer lingers on the face for an extended period. 2. There is no designated storage for the cream stick, which makes it difficult to keep it clean. These issues are related to the manufacturer. I have no complaints regarding the packaging or delivery from the store.
Terrible mask. After applying this product to your skin it leaves it super sticky, like you had glue stick on your face. Face sticks to the pillow and hair sticks everywhere where the mask is. In the morning there is no difference to skin. No glow, no softness, no tightness...just sticky pillow is left. I tested it for a couple of nights and through it away.
Haven't use it yet coz im using the green one but im sure my skin will enjoy it. Update: Been using it for mons now. Skin feels good and well hydrated but i can't stand the smell, it also leaves a white cast for a bit but patting it for absortion usually solves it. tbh I like the green version better.
i’ve been using it for 2 days and it works pretty well, i had quite a big pimple under my skin which also hurt, than it became smaller over night as well as the pain was almost gone! But make sure to press the cream into the pimple with the finger for it to work.
[heimish] RX Multi Vitamin Glow Serum 35ml — buy online with free worldwide shipping!
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