Sandals Summer Comfort Baotou Soft Sole Mom's Shoes Flat Sole Women's Shoes Hole Leather Shoes Middle and Old Age Shoes
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The shoes are too small I’ve tried to contact joom but can’t !!! I have clicked on my orders then the product I ordered to start return process but no chat or help is available they have my money and I have a product that does not fit I feel I have been scammed treating customers like this is not good business I just want a bigger size !!!!
The shoes were great BUT is it possible that the same shoes can be made with a flat sole no heel ?? If it it at all possible I would like to order that same pair of shoes again BUT as flat shoes like a pair of ballerinas. Thank you for your help Regards Chrissie B
Aside the shoe being to small, the picture clearly shows shoes from the brand Rockfish, while the one arrived is from a different brand and has a strong smell of plastic. Unfortunately I have to return the item.
I need to return this product, it is too small, it doesn’t fit. Also the colour is not shown on your website. Please send me a return label. I WANT A REFUND. Thanks Mrs B Ankutse
the shoe's are made of cheap material not leather, I'm so not happy with these and would not recommend this company to anyone, the shoe's will be thrown in the bin
I usually take a 39 but ordered 40 to be on the safe side. The shoes sent are probably a 38. There is no customer support and no way of contacting them Avoid Joom
Beautiful double layer bracelet,has 925 stamp.Came with gift box so will be a perfect present for someone that you care.Delivery 22 days to Ireland.Happy Shopping!
Fits great but I ordered the plain purple shoes and got sent the ones with hearts on them.
Sandals Summer Comfort Baotou Soft Sole Mom's Shoes Flat Sole Women's Shoes Hole Leather Shoes Middle and Old Age Shoes — buy online with free worldwide shipping!
Available colours:
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: 38, 39, 40, 41, 35, 36, 37
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers