What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

New Winter Windproof Cashmere Jacket Warm Jacket Men's Coat

Name: New Winter Windproof Cashmere Jacket Warm Jacket Men's Coat
SKU: 674fc2b49e2aed01fa4c9d0d
Price: 42.04 EUR
Availability: InStock
Rating: 1 (1 reviews)

Current price

Price €42.04

‌

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Free delivery to the United States

2 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Product name: winter jacket

suitable season: winter Collar type: lapel Process: sanding Washing care: Hand or machine washable Label:yes Material: cotton40%，Polyester60% pattern: plain Edition type: fit type Applicable scene: Leisure

Size: Bust: Length: Sleeve: S 107 cm 75 cm 60 cm M 111 cm 76 cm 61 cm L 115 cm 77 cm 62 cm XL 119 cm 78 cm 63 cm 2XL 123 cm 79 cm 64 cm 3XL 127 cm 80 cm 65 cm 4XL 131 cm 81 cm 66 cm 5XL 135 cm 82 cm 67 cm

The merchant warrants that their products comply with all applicable laws, and are offered only if they comply with Joom’s policies and EU Product Safety and Compliance laws. Notes : 1.Please allow 1-3 cm error because measured by hand, please refer to the Sizing Chart before choosing. 2.Because the screen brightness is different, the color may be slightly off, it is normal.

SDS005

4.1

1,500+

reviews

4,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.