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- Hvilke betalingsmetoder er tilgængelige på Joom?Joom understøtter et bredt udvalg af lokale og internationale betalingsmetoder for europæiske købere, herunder debet- og kreditkort (Visa, Mastercard, Maestro), PayPal, Apple Pay og Google Pay, samt landespecifikke muligheder såsom Klarna, BLIK, Multibanco, MB WAY, SEPA og Giropay. De tilgængelige muligheder vises ved kassen og varierer efter land.
- Kan jeg betale for et dyrt køb i rater eller senere?Ja, buy-now-pay-later tjenester såsom Klarna og Scalapay er tilgængelige for nogle højere værdikøb, afhængig af dit land, ordrebeløb og leverandørens vilkår.
- Kan jeg spore min ordre?Ja. Du kan følge leveringsstatus i Joom-appen eller på hjemmesiden, som opdateres i takt med at pakken bevæger sig.
- Hvad sker der, hvis min ordre ikke ankommer?Hver ordre er dækket af Joom Leveringsgaranti. Hvis din ordre ikke ankommer inden for garantidatoen, der vises i din ordredetaljer, kontakt Joom support, og vi udsteder en fuld refundering.
- Er det sikkert at betale på Joom?Ja. Joom bruger et sikkert betalingssystem, og sælgeren får ikke betaling, før du har modtaget din ordre, hvilket tilføjer et ekstra lag af købsbeskyttelse.
- Hvad hvis min ordre ikke ankommer, eller produktet ikke er som forventet?Hvis din ordre ikke blev leveret, kom frem beskadiget, eller ikke stemmer overens med beskrivelsen, kontakt Joom-support — en fuld refusion kan gives i disse tilfælde.
- Hvordan anmoder jeg om en refusion?Åbn den relevante ordreside og kontakt Support Chat, som er tilgængelig på hjemmesiden og i Joom-appen. Beskriv problemet og følg supportens instruktioner.
Anmeldelser
Review – Smartphone Cover in Genuine Leather I was pleasantly impressed by this genuine leather case, which combines elegance, quality of materials and attention to detail. The genuineness of the leather is immediately perceived to the touch: resistant and with a delicate scent that confirms its authenticity.. The design is refined, perfect for those who desire an accessory with a classic but distinctive style. It fits the smartphone perfectly, protecting it without adding bulk, and adds a touch of class on every occasion, both professional and personal.. Another aspect that I greatly appreciated was the precise tracking of the shipment: despite coming from China, I received detailed updates on every stage of the journey, from departure to delivery. A transparency that demonstrates seriousness and reliability. In summary: a highly recommended purchase for those looking for an elegant and well-made product, with a punctual and professional shipping service.
I ordered a case for an A8Plus phone but received an A8, despite the specification being clearly written. Also, the product was described as a Leather case. It is not leather I can assure you but some artificial polyurethane. But I assumed from the start that would be the case. Now comes the problem. When wanting to return the product and following indications from the Help Centre, the page prompts you to click some non-existent Support button. You can look far and wide you will not find anything close to that or making possible a return. The Refunds & Return procedure is not active despite deceptively having the name and appearance
It is of great quality, but I increasingly believe that too much technology, Americanisms, the arrogance of those who need more and more to earn in every detail of the things they do, in order not to fail, are outdated: therefore I will have less and less need for the covers, or blankets, of the (not very intelligent) smartphones that they are destined to contain: somehow we will adapt to survive without the false intelligence, not very intelligent, that I see and hope for in our dear ancient civilizations that, thanks to our ancestors, will continue to support us. Thanks for everything, Luciano.
The case does not fit this Samsung Galaxy S10 5G phone with length 162.6 width 77.1 and thickness 7.9 mm. The three dimensions are insufficient. The product is not suitable. Can you send me another shell with the correct dimensions? because the case is correct and I will carry out the transfer. Another solution you reimburse me, I can return the whole thing in its original packaging at your expense. thank you for your reply
I ordered a phone case for a specific model of phones which is a little outdated and to be honest I was aware that some mistakes could be made with this order, but the result is that the case itself didn’t come, they just sent me a small carton box in which they put a small textile bag. My guess is that the case itself wasn’t put inside the package as a mistake, but it certainly was a disappointing experience.
The phone case they delivered to me does not correspond to the phone case I bought. The camera of my phone is the one seen in the photo of the one I bought, and the one they sent me has it in another place. I am sending a photo. It is not useful to me because my camera is on the side, not in the center. The second one is the one I bought, and the first one is the one they sent me, which is why it is not useful to me. How can I make a return?
Unfortunately, it isn't possible to insert the phone into the internal holder nor it is possible to close the upper flip in order that the magne holds the case closed (see the attached pictures). I estimate that the internal phone holder isn't properly aligned with the camera window on the rear side of the case. The difference is about 1 mm, but large enough to cause the described problem.
I ordered and PAID for 3 pieces/ No. X62WLVN5 Honor Magic V2 case/, but only ONE PIECE arrived. I couldn't find any information about the seller anywhere on the site to complain. So I bought one piece for the price of three. I am attaching photos of the original package I received. I would be very happy if the seller corrected his mistake.
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